We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.

Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination.

As we work with independent designers, printers and artists, shipping times are estimates and shipping fees vary per creator and location. Shipping costs can be higher when you order items from different creators.

Once an item is shipped, you will receive an email with tracking information. Please, note that csuperette LLC is not liable for missed deliveries and reserves the right to charge you the costs for shipping charges of uncollected packages.  

Our shipping rates are carefully structured to encompass the majority of shipments. We strive to ensure fairness and affordability for our customers. For any questions regarding shipping times and costs, please email us.

Our curated products are designed to encourage conscious purchasing decisions. To reduce waste, please note that made-to-order, pre-order, art pieces, jewelry, and accessories are not eligible for returns, exchanges, or refunds.

Additionally, certain designers and artists featured on our platform do not permit returns, exchanges, or refunds, as specified on their product listings. If you have any questions about our items, please contact us.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Email us at allo@csuperette.com with the subject line: Damaged/Defective Item. Include your order number and details about the condition of your order.

Please note that the product price and shipping costs do not include taxes and import duties, which might be charged when your order reaches your country. You'll need to pay these fees.

For an estimate, check an online calculator like Simply Duty: Simply Duty Calculator. Keep in mind, these are estimates and actual charges may vary, including carrier admin fees.

Once an item is shipped, you will receive an automated email with tracking information.

Please, check the status of your parcel as there may be customs and taxes to be paid in order to receive your order. Failure to pay these charges on time may result in the return of your parcel, as well as you being liable to pay the taxes as these will have been charged to the designer.